Legal Notice

This legal information is supplemented by:

Privacy Policy General Conditions of
ContractParticular Conditions of Contract

Introduction:

The owner of this Website is ALVIOLOR, S.A. (hereinafter the Website and ALVIOLOR, respectively), domiciled in Industrial Polygon “Els Xops”, 08185 Llissa de Vall, Barcelona. Phone: +34 93 849 51 55. Registered in the Commercial Register of Barcelona, Volume 10.129, Book 9.214, Folio 1, Sheet B-118.410. With Health Registry number 2384-CS, with C.I.F. A-58808437.

Any communication, in particular any claim, may be addressed to ALVIOLOR, S.A. at +34 93 849 51 55, or by email alviolor@alviolor.com, or directly at the indicated office Polígono Industrial “Els Xops”, 08185 Llissa Vall, Barcelona.

ALVIOLOR is enabled for the preparation and marketing of cosmetic products by means of a general authorization of the cosmetics laboratory No 02384CS granted by the Spanish agency for medicines and sanitary products, granted in Madrid on 20 May 2005.

Access to the ALVIOLOR Website is free of charge, except for those services and products for which its acquisition is necessary by paying the price and in the terms and conditions contained in the Website, in particular in the sections that are indicated below.

WEBSITE PRIVACY POLICY

Mediante este aviso ALVIOLOR S.A., domiciliada en Polígono Industrial “Els Xops”, 08185 Llissa de Vall, Barcelona, con CIF A-58808437 y con dirección de correo electrónicoalviolor@alviolor.com(en adelante ALVIOLOR), informa a los Clientes de la Website (los Clientes) de su política de protección de datos de carácter personal.

ALVIOLOR reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. Such modifications will be effective 72 hours after their appearance on the Website.

The acquisition of any product requires prior acceptance of the General Conditions and the Particular Conditions and the sending of a container form of your personal data, a process that will be formalized online and that will allow identification and Customer’s registration as a customer. Until such acceptance ALVIOLOR will not collect personal data from the Clients nor proceed to the creation of a file of them.

In the processing of personal data ALVIOLOR applies the following policy of protection of personal data:

In accordance with the foregoing in article 5 of Organic Law 15/1999, of December 13, On the Protection of Personal Data, it is reported that the personal data of the Clients and, where applicable, the employees of the same, will be subject to automated processing and incorporated into the corresponding files created by and for ALVIOLOR and under its responsibility, necessary for the normal provision of the contracted services.

In accordance with the applicable regulations, these files are registered in the General Registry of Data Protection with the name “supplier and customers file”, the registration code number 2071170261.

In compliance with the provisions of Article 6 and following of the aforementioned Law, the Customer will at all times have the right of information, access, rectification, cancellation and opposition to the processing of his personal data by ALVIOLOR. The defined rights may be exercised by the Client, and, where appropriate, by the person representing him, by written and signed request addressed to the following address: Industrial “Els Xops”, 08185 Llico de Vall, Barcelona. Such request must contain the following data: name and surname of the Customer, address for notification purposes, photocopy of the Tax Identification Code, or where applicable, National Identity Document or Passport, and request in which the Request. In the case of representation, it must be proved by means of a reliable document.

ALVIOLOR undertakes to comply with its obligation of secrecy of the personal data included in the corresponding files and will take all necessary measures to prevent its alteration, loss, treatment or unauthorized access, in compliance with the provisions of the Regulation on Security Measures of automated files containing personal data, approved by Royal Decree 994/1999, of July 11.

ALVIOLOR undertakes not to communicate the personal data available to it, except where this is required by a competent, judicial or administrative authority or body, in the exercise of the functions that it has legally assigned to it requires it to do so. In compliance with the above, ALVIOLOR shall, in any event, respect the guarantees, rules and procedures provided for in the legal order.

Cookies

ALVIOLOR informs the Customer that it uses cookies when the Customer browses the different screens of the Website in order to offer a better and more personalized service, also for statistical purposes, to obtain information about the date and time of the last customer’s visit, measure some traffic parameters within the Website and estimate the number of visits made, so that ALVIOLOR can focus and adjust services and promotions more effectively. The cookies used by the Website are stored on the Client’s hard drive but cannot read the data contained therein or read the cookie files created by other service providers. The Customer may prevent the generation of cookies by means of the corresponding option of the browser program that he/she uses.

Modifications

ALVIOLOR reserves the right to make modifications to this Legal Notice without prior notice, which will be effective after seventy-two (72) hours from its publication on the Website.

CONDITIONS CONTRACTING

For the acquisition and subsequent use of any of the products and / or services offered on this Website is accurate acceptance of these General Conditions; therefore, before proceeding to the contracting of our products and / or services, ask you, carefully and carefully, these General Conditions that are then available and in the event that you do not accept them, do not proceed with the procedure of electronic recruitment.

Definitions:

· Website: página en Internet propiedad de ALVIOLOR www.alviolor.com, sin perjuicio de los derechos de propiedad industrial e intelectual de terceros. Client: natural or legal persons who contract by the procedure provided for in these General Conditions of the Website.

· Productos:Todo bien o servicio ofertados en esta Website por ALVIOLOR.

· Contract: This document containing the General Conditions plus the Particular Conditions, and the applicable legal notice conditions.

· ALVIOLOR: ALVIOLOR, S.A., a company with more than 25 years of experience in the cosmetics sector, with address at Polígono Industrial “Els Xops”, 08185 Llissa de Vall, Barcelona, is provided with CIF no A-58808437. ALVIOLOR is a company validly constituted and duly registered in the Commercial Register of Barcelona, Volume 10.129, Book 9.214, Folio 1, Sheet B-118.410. With Health Registry number 2384-CS. Customer Service Phone +34 93 849 51 55.

· Parte o Partes:ALVIOLOR y/o el Cliente individual o conjuntamente como partes del Contrato.

Object:

These General Conditions, together with the Particular Conditions, constitute the entire agreement between ALVIOLOR and the Customer in the context of the acquisition of the Products and Services offered on the Website, the acquisition of the products and services offered on this Website is carried out through an electronic contracting procedure, by which the Customer must accept the General and Particular Conditions, according to the version that of these documents is published on the Website in the procurement of such products and/or services. Subsequently, the Customer will pay the price of the product or service in the manner stipulated on the Website.

Therefore, as well as by the fact that the General and Particular Conditions may be modified, the Customer must read these documents carefully, prior to the contracting of the products and / or services.

The Customer may also download, store, reproduce and print a copy of the General and Particular Conditions.

For the contracting of any product or service of this Website it is necessary for the Customer to accept the General Conditions and the Particular Conditions that the Customer displays on the screen of his computer equipment through pages that successively and following the instructions on the Website are downloaded to the Customer’s computer.

At the end of the contracting process ALVIOLOR proceeds to the electronic file of the contract thus formalized, as well as the sending to the Customer of the confirmation of receipt of his acceptance to the Particular Conditions and the General Conditions by mail Electronic.

Notwithstanding the electronic contracting of a product or service by the Customer, the Customer enjoys the rights of withdrawal or resolution in the terms established in the General Conditions.

Product Features:

ALVIOLOR has the corresponding health permits granted. The Products have passed the corresponding sanitary controls.

Contract Conclusion:

The contract of marketing of Products and Services offered on the Website will be validly concluded by expressly accepting these General Conditions and the Particular Conditions by the Customer, entering their personal data in the form provided in the process of formalizing the purchase, without such acceptance the Customer will not be able to continue with the purchase procedure. These General Conditions of Contract are written in Spanish and, unless express and express in writing, established between the Parties, this will be the binding language. The existence of a version of these General Conditions in any other language shall be merely an explanatory and clarifying and therefore non-binding between the Parties. In the event that any or all of the terms of the contract become invalid, illegal or unenforceable under any legal rule, they shall be deemed ineffective to the extent applicable, but otherwise, this contract shall remain valid.

Data Protection:

Customer Data Protection:

For the marketing of the Products and Services offered on the Website, the Customer, in addition to accepting these General Conditions and the Particular Conditions, must have completed a form requesting certain personal data for identification and registration.

ALVIOLOR collects the personal data of the Customers only after the completion and sending by the Customer of the form referred to above.

In accordance with article 5 of Organic Law 15/1999 of December 13, Protection of Personal Data (LOPD), Customers are informed that their personal data are subject to computerized processing and incorporation into the files created by and for ALVIOLOR under its responsibility, necessary for the normal provision of its services.

These files of personal data of the Clients are registered in the Registry of Data Protection, with the name “supplier and customers file”, the registration code number 2071170261.

In compliance with the provisions of Article 6 and following of the LOPD, the Customer has at all times the right of information, access, rectification, opposition and cancellation of his personal data provided by ALVIOLOR. These rights may be exercised by the Clients by written and signed request addressed to ALVIOLOR at the following address: Polígono Industrial “Els Xops”, 12, 08185 Llissa de Vall, Barcelona. Such request must contain the following data: name and surname of the subscriber, address for notification purposes, photocopy of the National Identity Document or equivalent identification document and request in which the request is made.

ALVIOLOR undertakes to comply with its obligation of secrecy of the personal data included in the aforementioned files and has taken all necessary measures to prevent its alteration, loss, treatment or unauthorized access, all in compliance with the provisions of the Regulations on Security Measures of automated files containing personal data, approved by Royal Decree 994/1999 of July 11 and Royal Decree 1720/2007 of 21 December, and the regulations of Development.

ALVIOLOR undertakes not to communicate to third parties the personal data available to it, except where required by a competent, judicial or administrative authority or body, in the exercise of the functions that it has legally assigned. In any case, ALVIOLOR will respect the guarantees, rules and procedures provided for in the legal order.

Customer Warranties and Rights:

Right of withdrawal or resolution: In ALVIOLOR our ultimate objective is the satisfaction of our customers. Therefore, we want to make sure that the product you have purchased in our store always corresponds to your expectations. If not, you have 7 working days, from the day of receipt of the goods, to return the product. Just email us at info@alviolor.com indicating your Name, Address, Phone Number, ID and the product you wish to return. You can also call us at 93.849.51.55 and we will contact you to arrange the day of collection of the product.

The collection of the product will be managed by ALVIOLOR, S.A. and the costs arising from this return (6o) will be borne by the customer.

The refund of the purchase will be made, in any case, upon receipt of the items in the warehouses of ALVIOLOR After checking the condition of the goods, which must be unused and in their original packaging, will proceed to the refund of their amount (shipping costs not included) and to be refunded by bank transfer.

In the event that in a return the item is not in the aforementioned conditions, it will be sent to the customer, also charging the corresponding shipping.

In the event that the product arrives under deteriorated or defective conditions, it will be exchanged for the same product in perfect condition.

Returns of products “that may be reproduced or copied immediately, that are intended for body hygiene or that, by reason of their nature, cannot be returned” (Law on Retail Management Art. 45) will not be accepted.

For the exercise of these rights the Customer can contact ALVIOLOR.

Shopping security:

ALVIOLOR guarantees you a safepurchase. For your safety, you will verify that at no time ALVIOLOR requests your bank details in any of the available payment methods. To ensure the security of your purchase, card payments are made directly on the web via Pay Pal payment gateway or by the account number that we will provide if it is a transfer.

Term of the Terms:

The General and Private Conditions will remain in force for the period published on the Website. The publication of any modification of the General Conditions will enter into force 72 hours after such publication. In any case, the formalized contracts will keep the version of the General and Particular Conditions of the date of acceptance of the contract, in accordance with the procedure described in these General Conditions in all relation to the formalization of the withdrawal and resolution and returns.

ALVIOLOR Disclaimer:

ALVIOLOR shall not be liable to the Customer or other third parties for the improper use or overreach thereof by the Customer with respect to the Products marketed on the Website.

Industrial Property, Intellectual Property:

The total or partial contents of the Website, as well as the Website in terms of visual presentation, graphics, infographics, data, texts, with an enumerational but not limiting nature, integrated within the Website, as well as the Product Databases are elements owned by ALVIOLOR protected by copyright and industrial property legislation and international conventions in this field, without prejudice to the rights of third parties. Such contents may not be reproduced, distributed, transformed or publicly communicated in any way or stored without the prior express authorization of ALVIOLOR.

The following acts are prohibited, including but not limited to:

a) Any form of public communication, by any procedure, including the making available to the public of the works contained in the Website, so that any person can access them from the place and at the time of the same time.

b) Any form of distribution of any material obtained from the Website, including, but not limited to, the sale, rental and/or loan.

c) Any form of direct or indirect reproduction, temporary or permanent, by any means and in any form of all or part.

d) Any form of transformation, in whole or in part, of the elements contained in the Website.

e) Any form of access that includes the above or other different ones.

Notwithstanding the foregoing, Customers may freely view the information contained in this Website, download it and reproduce it for private purposes only.

The Customer acknowledges that the trademarks, names, logos or other distinctive signs contained on the Website constitute registered elements owned by ALVIOLOR or other third parties, protected by national laws and international rights treaties Industrial Property. Unauthorized or improper use of such elements constitutes an infringement of the Industrial Property rights of ALVIOLOR or such third parties.

In addition, full or partial acts of extraction and/or re-use are prohibited in respect of its content, while these are not substantial; without prejudice to the Customer’s rights to perform the acts necessary for access to the data contained in the Website and for the normal use of the website and its content.

Registration:

These General Conditions have been deposited in the Register of General Conditions of Contracting of the Register of Movable Goods of the Commercial Registry of Barcelona.

Notifications:

Any notification to ALVIOLOR must be made to the address indicated in the Definitions of these General Conditions, by any means that records its reception.

Legislation and Jurisdiction:

These General Conditions of Contract are subject to Spanish law.

For any dispute or discrepancy arising out of the interpretation and/or performance of this License to Use, the Parties submit to the Courts and Tribunals of the Customer’s domicile, unless (i) the Customer’s domicile is outside Spain and/or (ii) the Client is a non-consumer company under the terms of the current legislation, in which case, the Parties, expressly waiving their own jurisdiction, if any, are subject to the Courts and Tribunals of Barcelona (Spain).

Links:

The Links contained in the Website are intended to make it easier for the Customer to access other Internet portals that may be of interest to them.

The information and elements contained in the linked websites are not elements owned by ALVIOLOR. These elements are protected by the laws of Intellectual and Industrial Property in favor of its owner/es, consequently ALVIOLOR is not responsible for the information that the Customer obtains through the hypertext links that appear on the Website and that do not are managed directly by our Webmaster.

PARTICULAR CONDITIONS:

PAYMENT METHODS

Con tarjeta de crédito,mediante Pay Pal

By banktransfer, in favor of ALVIOLOR. The transfer must be made within a maximum of 5 working days from the time you placed the order (in case you have not received confirmation of the transfer after this period, the order will be canceled). The bank account details will be shown to you once the order has been placed. In the concept remember to mention the order reference and its data.

PRICES AND AVAILABILITY OF PRODUCTS:

The prices and availability of the Website Products are valid except for the purpose of stock or typographical error. Orders will be answered by rigorous order of receipt.

The availability of the items will be indicated in each of them.

In case of finalizing the stock of a requested product, the customer’s order will be canceled upon notice – except in cases where it is impossible to contact it – and a product of similar characteristics will be proposed.

Taxes:

Taxes (I.V.A.) They are NOT included in the prices of products for sale to distributors.

VAT if included for sale to individuals.

SHIPPING EXPENSES:

The Shipping Costs, which will be added to the total amount by an automatic process, are calculated based on the weight and destination of the order.

SHIPPING THE PRODUCT:

In just 4 to 5 business days after the order has been placed and you receive payment for ALVIOLOR, you will be enjoying in your home the chosen products you will receive through a renowned parcel company (valid for Iberian Peninsula and Balearic Islands , 7 business days for the rest of the world. They will not be delivered in pomethatifies or againstrefunds.

The order will be cancelled in either of the following two cases:

  1. Delivery cannot be made when the delivery is tried three times.

  2. It was not possible to contact the customer within 9 business days of the first failed delivery attempt.

Orders paid by credit card or bank transfer and returned after several attempts by the transport agency deliver will be refunded with the exception of the costs generated by the round trip transportation. Shipments will be made by transport, with a delivery time for peninsula of 2 or 5 working days and for Balearic islands of approximately 8 working days. For shipments outside the Spanish territory the delivery will depend on the courier company.

Modifications:

ALVIOLOR reserves the right to make modifications to this Legal Notice, as well as in the Particular Conditions and the General Conditions without prior notice, which will be effective after seventy-two (72) hours from its publication in Website.

NIF A58808437 Mercantile Register of Barcelona, volume 10,129 book 9,214 folio 1st sheet 118410
Record Sale distance NEVA 2008/0784/09/08/8/V

© 2015 ALVIOLOR S.A.

Leave a comment